Our Team.

The team at Empress Social Care ensures service users receive the highest standards of care and support. They are creative individuals who have enthusiasm for the sector and support individuals with learning disabilities, physical disabilities, behaviours that may be challenging, Autism, complex needs, mental health conditions, sensory impairment or a combination of these.

Staff hold qualifications in health and social care and have a background in social work and nursing. Their experience includes working with individuals who have a mental health diagnosis, substance misuse, alcohol misuse, Autism and ADHD. Working from a medical perspective they have experience of supporting service users with physical and learning disabilities including Parkinsons Disease and dementia.

The team provides highly specialised nursing care to those with complex needs. This includes assessment, planning, implementation and evaluation of individualised programmes of support. Additionally, they provide expert advice and mentoring to colleagues to collectively encourage and enable individuals to achieve positive outcomes. 

Holding Hands

Training

Through robust training, our teams conduct bespoke needs assessments and are able to respond to changes in circumstances quickly. We work with service users and their families to avoid hospital admissions through proactive support and effective condition management. However, we know things happen and when needed our staff identify critical situations and make urgent referrals to the emergency services. 

We fully comply with the requirements of the Care Certificate and our staff are trained in the following:

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health
  • Dementia and learning disabilities
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control
  • Manual Handling
  • RIDDOR
  • Mental Health 2007
  • Mental Capacity Act 2005
  • Fire Safety
  • Lone Working
  • Oliver McGowan Training on Learning Disability and Autism Levels 1 & 2
  • Positive Behaviour

Additional training is provided to meet the needs of the client group or organisation.

To view our current vacancies, click here.