Efficient

We work with individuals, their families and other professionals to deliver agreed care and support plans to achieve desired outcomes.

Excellence

We believe in delivering an excellent service to all that we support and work with. We employ high qualified staff and provide training, support and career development/ progression of our staff.

Openness

We believe in openness and honesty and which will be evident by the quality of service we provide.

Transparent

We believe in partnership working, which plays as a major key role in supporting individuals to design the best care and support plan that will support them to achieve their desired outcomes.

Supportive

We believe in effective communication, we listen to individuals, their families and professionals and act on their views and feedback in order to ensure that we are providing a service that is appropriate to the individual.

Respectful and Adaptable

We believe in respecting individuals’ choices and believe that they are an expert of their own lives. We work with an adaptable approach focusing on ensuring that the individual is at the centre of all the work we carry out.